Documents
to Prepare Before Bali Hospital Treatment (Printable List)
Quick answer: Before Bali hospital treatment in
2027, prepare four groups of documents: (1) identity and travel —
passport, visa, and a copy of each; (2) insurance — policy document,
insurance card, the 24-hour assistance number, and any pre-authorisation
or guarantee of payment; (3) medical — a summary of diagnoses, current
medications, allergies, and recent test results or scans; and (4)
practical — a payment method for the deposit, emergency contacts, and a
nominated person for medical decisions. Carry both digital copies
(photos on your phone and in the cloud) and printed copies. Having these
ready prevents the delays and claim rejections that catch most foreign
patients off guard.
I’m Dr. Maya Anggraini, founder of Bali Patient
Concierge. Missing paperwork is one of the most avoidable
causes of stress and delay in a Bali hospital. Here is the complete,
printable list — and why each item matters.
Group 1: Identity and
travel documents
- Passport (the original — hospitals require it at
admission) and a photocopy or photo stored
separately. - Visa / entry stamp, especially if treatment or
recovery may run long. If your stay might extend, read Bali Medical Visa & Stay
Extension Help. - A second photo ID, useful as backup.
If your passport is ever lost or stolen while you need care, don’t
panic — admission is still possible; see Bali Hospital
Admission When Your Passport Is Lost or Stolen.
Group 2: Insurance documents
- Travel or health insurance policy document —
ideally the full wording, so you know coverage and
exclusions. - Insurance card and policy/membership number.
- 24-hour assistance line saved in your phone.
- Pre-authorisation letter or guarantee of payment,
if you’ve arranged one — see How to Get a
Guarantee of Payment.
Insurance paperwork is what turns a “pay cash now” admission into a
manageable one. Our insurance and
billing liaison helps assemble and submit it.
Group 3: Medical documents
This group is what keeps you safe, not just processed:
- A concise medical summary: current diagnoses and
major past conditions. - A medication list with doses (a photo of the
packets works too). - A clear allergy list, especially drug
allergies. - Recent test results, scans or reports relevant to
your treatment. - Referral letters from your home doctor, if
any.
A treating team that can see your history makes safer decisions
faster. Our step-by-step guide, How to
Share Your Medical History With a Bali Hospital Before Arrival,
shows exactly what to compile and how to send it ahead.
Group 4: Practical and
decision documents
- A payment method for the deposit — an international
card with a sufficient limit, or a transfer plan. Know the likely amount
from How Much
Deposit Do Foreigners Pay at Bali Hospitals?. - Emergency contacts, at home and locally.
- A nominated decision-maker. If you might be unable
to consent, consider a power of attorney for medical
decisions — see Power
of Attorney for Medical Decisions in Bali. - Accommodation and coordinator details, so someone
can manage logistics on your behalf.
Documents
to collect at the hospital (don’t leave without them)
Preparation isn’t only pre-arrival. Before you’re discharged, collect
the paperwork your insurer will demand later:
- An itemised bill, translatable to English — see How to Get
an Itemized Bali Hospital Bill. - A discharge summary describing diagnosis and
treatment. - A fit-to-fly certificate if you’ve had surgery or a
serious illness — see Fit-to-Fly
Certificate After a Bali Hospital Stay.
Chasing these after you’ve flown home, when the hospital has stopped
replying, is the number-one reason claims stall.
Digital + printed: keep both
Store photos of every document on your phone and in
the cloud, and carry printed copies in a folder.
Hospitals sometimes need physical copies; you sometimes have no signal.
Redundancy costs nothing and saves hours.
A note on translation
Most of your documents will be in English (or your home language),
while the hospital operates in Indonesian. For admission and identity
papers this rarely causes friction — international-facing hospitals
handle foreign documents daily. But two areas benefit from translation
or interpretation: your medical summary, so nothing
critical is lost, and any consent or admission forms
the hospital asks you to sign, which may be presented in Indonesian.
Never sign a form you don’t fully understand. A medical interpreter can walk you
through the paperwork line by line, and can help the clinical team read
your history accurately. This is not bureaucratic caution — a
mistranslated allergy or medication is a genuine safety risk.
Who holds the documents?
Decide, before admission, who is responsible for the document
folder — ideally not the patient, who may be unwell, sedated or
in surgery. A companion or coordinator should keep the passport,
insurance papers and medical summary together and accessible, and know
where the digital backups live. When a hospital clerk asks for a policy
number at 11pm, you want one calm person who can produce it, not a
scramble through three phones. This small piece of organisation prevents
a surprising amount of the stress families feel during a Bali
admission.
Reputable source: Public-health guidance for people
seeking treatment abroad recommends carrying complete copies of your
medical records, insurance documents and identification, and arranging
documentation for follow-up care before travelling — precisely the
preparation this list covers. (Source: U.S. Centers for Disease
Control and Prevention, “Medical Tourism,” cdc.gov.)
The printable checklist
Before you fly
Before you leave the hospital
Let us prepare it with you
Send us your treatment and arrival date and we’ll build your document
pack and coordinate the pieces the hospital and insurer will ask
for.
- Request your concierge on the
contact page → - WhatsApp us 24/7: chat now
- See how we support patients from arrival to recovery on the homepage.
Medical disclaimer: This article is general
logistics guidance, not medical advice. Bali Patient Concierge provides
logistics, interpretation and coordination support; we are not a
hospital and do not provide medical diagnosis or treatment. Always
consult a licensed physician.
Written by Dr. Maya Anggraini, MD (Universitas Udayana Faculty of
Medicine; member, Indonesian Medical Association/IDI). Medically
reviewed by Nurse Putu Ariani, RN, on 16 March 2027.